Privacy Policy

1. Information We Collect

We collect the following types of information: • Account information: Name, email address, phone number, and location when you register. • Listing data: Details about animals you list, including descriptions, images, and pricing. • Usage data: How you interact with the Platform, including pages visited, search queries, and device information. • Communication data: Messages exchanged between buyers and sellers through the Platform.

2. How We Use Your Information

Your information is used to: • Provide, maintain, and improve the Platform • Process and display your listings • Facilitate communication between buyers and sellers • Send important updates about your account and transactions • Detect and prevent fraud, abuse, and security threats • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your data with: • Other users: Your public profile, listings, and contact details (phone number) are visible to potential buyers. • Service providers: Third-party services that help us operate the Platform (hosting, analytics, email delivery). • Legal authorities: When required by law or to protect the rights and safety of our users.

4. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure password hashing, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to: • Access and review your personal data • Update or correct inaccurate information • Delete your account and associated data • Opt out of promotional communications To exercise these rights, contact us at support@enimels.pk or through your account settings.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 90 days for legal compliance and dispute resolution purposes. Anonymized usage data may be retained indefinitely for analytics.

7. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Enimels is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the Platform. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

For questions or concerns about this Privacy Policy, contact us at support@enimels.pk or visit our Contact page.